Privacy Policy
Effective Date: October 2025
At Prime Roofworks & Exteriors, your privacy matters to us. This policy explains how we collect, use, and protect the personal information you provide when interacting with our company through our website, Facebook lead forms, text messages, or any other communication channel.
Who We Are
Prime Roof Works provides residential and commercial roofing services across Texas. Our business address is 7550 I-10, Suite 1431, San Antonio, TX 78229.
You can reach us at info@primeroofworks.com for any questions about this policy or your information.
Information We Collect
When you fill out one of our forms or contact us directly, we may collect:
- Full name
- Phone number
- Email address
- Street or property address
We only collect this information so that we can contact you about the services you request or to keep you informed about your appointments and special offers.
How We Use Your Information
We use the information you provide for the following purposes:
- Scheduling inspections and appointments
- Sending appointment reminders and confirmations
- Following up after your consultation or project
- Sharing updates, promotions, and seasonal offers
- Sending automated texts or emails related to our services
All communication is done through secure, professional systems such as GoHighLevel. We do not sell or share your information with outside parties.
Text and Email Communications
By submitting your information, you agree to receive occasional messages from Prime Roof Works related to your service requests or special promotions.
You can opt out at any time by replying STOP to a text or clicking unsubscribe in an email. Opting out will not affect any ongoing service or warranty communication.
How We Protect Your Data
We use modern security tools and password-protected systems to store your data safely. Access to customer information is limited to authorized personnel who need it to provide service or support. We never sell, rent, or trade your data.
How Long We Keep Information
We keep customer information only as long as necessary to fulfill the purposes described above. When it is no longer needed, it is securely deleted from our systems.
Your Rights
You may request to view, correct, or delete your personal information at any time by emailing info@primeroofworks.com.
We will honor all reasonable requests in accordance with applicable privacy laws.
Third-Party Links
Our website or advertisements may link to other websites. We are not responsible for the content or privacy practices of those sites and encourage you to review their policies if you visit them.
Updates to This Policy
We may occasionally update this policy to reflect new legal requirements or company practices. The latest version will always be posted at https://www.primeroofworks.com/privacy-policy along with its effective date.
Contact Us
If you have any questions or concerns about how we handle your information, please contact:
info@primeroofworks.com
Prime Roofworks & Exteriors
7550 I-10 Suite 1431
San Antonio, TX 78229